WILL SHIPPING COST ME ANYTHING?
CAN I RETURN THE PRODUCTS FREE OF CHARGE?
TO WHICH COUNTRIES DO YOU SHIP?
WITH WHOM DO YOU SHIP THE ORDERS?
I AM NEW. HOW DO I ORDER?
IS IT SAFE TO ORDER FROM YOU?
THE PRODUCT IS NO LONGER AVAILABLE. WHEN CAN I ORDER IT AGAIN?
WHICH PAYMENTS DO YOU ACCEPT?
IN WHICH CURRENCY CAN I PAY?
IS THE PAYMENT SECURE?
I HAVE A VOUCHER. WHERE DO I REDEEM IT?
IS THE PRODUCT SUITABLE FOR MY SKIN TYPE?
I DON'T KNOW WHAT SKIN TYPE I HAVE.
WHAT DOES "100% NATURAL SKINCARE" MEAN?
THE PRODUCT HAS CHANGED COLOR AND/OR IS MORE VISCOUS THAN USUAL.
WHERE IS MY ORDER?
HOW CAN I COMPLAIN?
I DON'T LIKE THE PRODUCT AND WOULD LIKE TO RETURN IT.
DO I HAVE TO PAY FOR THE RETURN SHIPMENT MYSELF?
HOW CAN I RETURN MY PRODUCTS?
I HAVE RECEIVED A DEFECTIVE PRODUCT.
I HAVE RECEIVED AN INCORRECT PRODUCT.